Your Privacy Matters

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 21, 2026

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.

Usage Data

We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

Process orders — fulfill purchases, manage shipping, and handle returns
Communicate with you — send order confirmations, shipping updates, and respond to inquiries
Improve our services — analyze usage patterns to enhance user experience
Marketing — send promotional emails (you can opt out anytime)
Legal compliance — comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share your data with:

Service providers — payment processors, shipping carriers, and email services that help us operate our business
Legal requirements — when required by law or to protect our rights
Business transfers — in connection with a merger, acquisition, or sale of assets

Data Security

Your Data is Protected

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information.

Cookies & Tracking

We use cookies and similar technologies to optimize your laboratory configuration, analyze research traffic, and guarantee secure transactions. Specifically, cookies help us:

Remember your preferences and login status
Analyze website traffic and usage patterns
Deliver relevant advertisements
Improve site functionality

By continuing to use our website, you consent to our use of cookies and the data practices outlined in this Privacy Policy. You can manage cookie preferences through your browser settings; disabling cookies may affect certain site features.

Your Rights

Depending on your location, you may have the right to:

Access — request a copy of your personal data
Correction — update inaccurate information
Deletion — request removal of your personal data
Portability — receive your data in a portable format
Opt-out — unsubscribe from marketing communications

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.